Production Process & Dispatch Time Our products are uniquely created on demand in your chosen specification. This enables us to offer you a full range of styles, colors and sizes to choose from without particular style ever going out of stock, ensuring you get exactly what you want every time. After you have placed your order, our talented production team will select a blank version of your chosen product, print your design, package and ship your order within 1 – 3 business days.
When will I get my order?
During this time of year, our production is at a high volume,it may take a little longer than usual.
– The 2D Shirt (T-Shirt, Hoodies, Long Sleve, Tank Top) we need 1-3 business days to print.
– The 3D Shirt (All over print) we need 3-5 business days to product.
Once your order has shipped, the estimated delivery time is between 5 to 14 business days. Please consider any holidays that might impact delivery times.
Please note: Your order may split into multiple shipments. If this occurs, you will be notified and receive a tracking number for each separate shipment.
The orders are sent straight to production automatically after 2 hours of purchase. We can only cancel and refund the order in 2 hours, if the time has passed we can’t cancel your order.
Shipping Options, Prices & Delivery Times
Delivery Destination | Flat Rate Price | Total Production & Delivery Time (Business Days) |
USA – UPS Standard Shipping | $4.99 + ($2 for each plus) | 5 – 10 |
USA – 2 Day Shipping | $20 + ($2.5 for each plus) | 3 – 5 |
International – Flat Rate | Free Shipping | 15 – 25 |
The package with two days shipping cannot be delivered to a PO Box.
We offer low flat rate shipping options for both our US and International customers! This means you can order as many items as you want and you’ll never pay more than the flat rate for shipping. We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination. It can get a bit confusing, that’s why we’ve made these tables to help you out. 97.66% of our orders are shipped within 2 business days. More than a half of our orders are shipped within 3 business days or less.
– If your order has been shipped out, a Tracking Number will be sent to you via email.
-You can track your order via the following link: https://thesportjersey.com/track-order
– Contact our Customer Service at [email protected] if you have any doubts referring to your orders.
Shipping charges are estimated due to your location and the order’s weight. The minimum shipping fee will be $6.99.
Please ensure all delivery information is correct. If there is incorrect or missing information, we may be required to contact you for an update on the delivery information, which can cause delays in delivering your order. Delays may also occur as a result of customs clearance.
Please fill in your address in all details, otherwise, the package we mail to you will be returned to us.
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged.
Many times your package will be sitting at the local post office due or there was a missed delivery attempt.
For U.S. orders, if a package has not been successfully delivered and it has been more than 20 days since the order was placed and tracking data is showing, you can request a refund or make a request to have the order be re-sent. If it has been less than 20 days and tracking data is showing, please patiently wait until the package has a chance to arrive.
For international orders, if a package has not been successfully delivered and it has been more than 30 days and tracking data is showing we will replace or refund these orders.
If your item has not arrived within the time frame, contact our Customer Service at [email protected] and we will do our best to help you!
Your satisfaction is our #1 priority. For any defective products, send us an e-mail at [email protected] for better advice. If your item meets one of the following conditions, please contact us as soon as you receive the item. We will reship your order at no cost. There is no need to return the wrong or defective item.
– Design error: wrong design compared to information provided by customers on our site.
– Bad quality: blurry image/print.
– Exceeded shipping time: If you do not receive the order within the timeframe.
– Damage during shipment.
What should you do? Contact us within 20 days since you get your items and provide us necessary information:
Your order/invoice ID
In case you get the wrong item/ damaged item please send us a picture of the item you received via email [email protected]
Please Note
We do not process a refund/reprint in the following cases:
- your order did not arrive due to factors within your control (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested); and
- your order did not arrive due to exceptional circumstances outside the control of Our Store (i.e. not being cleared by your country’s customs, being delayed by a natural disaster, showing “delivered” in the tracking system, having been shipped into your mailbox but gotten lost).
- If 20 days have gone by since you get your items